Shipping policy

1.Shipping methods and Delivery time

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

Processing time: Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch in聽1-5 business days聽after the order is placed. (Since the tight inventory of some of the style for now, the processing time might be a bit delay. Thanks for your understanding.)

Shipping time: This refers to the time and it takes for items to be shipped from our fulfillment center to the destination.

United States:

Standard Shipping (15-25 days)the order amount is below $29.99: $4.99

Standard Shipping (15-25 days)the order amount is聽over$29.99:聽$0

Please note that your tracking information might not be visible on your account once your order leaves our warehouse since we need to receive this information from the courier and upload it to our system. If you have any questions,please contact us:聽admin@beauty-fairy.com

2.聽Shipping destinations

  • We ship聽Worldwide.

3.聽Process time

If you place your order before 4 pm, we will start processing it on the same day excluding the back order. And your parcel will be sent out within 2-5 business days.聽(Since the tight inventory of some of the style for now, the processing time might be a bit delay. Thanks for your understanding.)

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4.Shipping time-number days

  • Standard Shipping (15-25 business days after shipped)
  • Shipping time might vary depending on location, shipment method and other factors.

5.Free Shipping

  • Free shipping Over Order$29.99
  • Free shipping destination:聽Worldwide

6. Shipping Note

  • The estimated delivery time (does not include weekends or public holidays) is from the date that your parcel was shipped.
  • Your parcel will be shipped with the most suitable carrier depends on size and weight. Parcels will be delivered at working days and working hours, please offer an available address where someone can accept it as a signature may be required.
  • Once your parcel arrived in your country, it will be passed to an internal postal service according to standard delivery procedures.

7.UNSUCCESSFUL DELIVERYRefund Policy for Unsuccessful Delivery:

Refund policy is not applied in any case including items damaged, lost, etc. Otherwise, insurance should be applied.

Return Parcel:

In any case, the parcel may return to us for one of the following reasons.

路 Unclaimed (>90% ** All Parcel will be returned if they are unclaimed within 14 days upon arrival.)

路聽Insufficient Address

路聽Moved, Left No Address

路聽Returned For Better Address

路聽No Such Street or Number

路聽Not Deliverable As Addressed Unable to forward

路聽No Mail Receptacle

路聽Vacant

路聽Refused

路聽Attempted - Not Known

路聽Box Closed - No Order

Disregarding any reasons, the Company will be charged the return delivery cost by our local Post Office for all undelivered or unclaimed parcels. The customer should be responsible for the return delivery charge and re-shipment charge if parcels or goods returned "unclaimed" or due to address the related problems.

8. For Undelivered Solution

  • Parcels may take longer to arrive due to an invalid address, customs clearance procedures or other causes which cannot be foreseen or avoided such as war, flood, typhoon, storm, earthquake, severe weather conditions, then delivery will be postponed. In the event of such delays, a proper solution will be worked out decrease your losses.
  • For Expedited Shipping Service, if the package does not arrive or is signed by others, please contact us within 1 months of shipment. Our representative of customer service will get back to you to offer a solution within 24-48 hours, overdue requests may not be processed.

Note: Due to the current situation of global virus, the orders you purchased would be partly delay. Thanks for your understanding and patience.

9.E-Mailadmin@beauty-fairy.com